Text Messages

[cartun]

Not getting any incoming text can send only.

edited by computergeek:  copy and pasted content to message body so that everyone can see it

[popping]

---

@totalUser wrote:

Hi @cartun 

Did you just port in?

If yes please use your old sim until the port is finished. If it's taking too long please contact moderators

If not please restart your phone with the sim inside. What kind of messager are you using.

PS. Could you please edit your message and move it from tags into the body. You can do that by clicking on 3 little dots top right corner

---

FYI

Number porting is a 2 stage process:
Stage 1. PM set up your old number on your PM account. Login to your account. Select the [Plan and Add-Ons] tab. Is your old number showing on the [Plan and Add-Ons] display?
If yes, PM has done its work to setup your old number for you to call out, send text and data.

Stage 2. Now, you are waiting for your old provider to release you number to PM. Not until your old provider release your number, all the incoming calls and texts will continue to go to your old provider.

If you old SIM card is still working, continue to use it until it stops working which indicates your port have completed.  Then start using PM SIM card.

[popping]

@cartun 

Your OP Tag:  

• Not getting any incoming text can send only.

Did you just ported a number to PM?

If yes, porting a landline or VoIP number will take up to 1 week to complete.  Porting a mobile number will take couple hours to couple of days to complete.

Which provider were you porting your number from?

If you old SIM card is still working, use it untill it stop working which indicates your port is completed.  Then, start using your PM SIM card.

[totalUser]

Hi @cellphoneuser1 

Op described the problem in tags section instead of the message body

[popping]

I wish people, who ask a question, will stay around to give us more info so that we can solve the issue together. 

[cellphoneuser1]

@cartun What's the question about text messages? I see a blank message. Can't receieve? Can't send?

[totalUser]

Hi @cartun 

Did you just port in?

If yes please use your old sim until the port is finished. If it's taking too long please contact moderators

If not please restart your phone with the sim inside. What kind of messager are you using.

PS. Could you please edit your message and move it from tags into the body. You can do that by clicking on 3 little dots top right corner