Temporary Suspension of My Account

[leeapollinariya]

I will be going to New Zealand for a month in September.

Is there a way to freeze my account for that time period 

so i wont be charged by the Autopay for the month im 

not in Canada?

Thanks in Advance

[krazykiwi]

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@leeapollinariya , I lived in New Zealand for a few years. Beautiful place. 2 Degree's is a good cheap carrier if you are not familiar with the carriers there.

[krazykiwi · Accepted solution]

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@leeapollinariya wrote:

I will be going to New Zealand for a month in September.

Is there a way to freeze my account for that time period 

so i wont be charged by the Autopay for the month im 

not in Canada?

Thanks in Advance

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Hi,

If you remove auto pay, then it will get suspended . You have 90 days to pay and remove it from suspension, after which the account will be deleted if not removed from suspension.

[GinYVR]

@leeapollinariya You can use the Lost / Stolen feature in selfserve and reenable it when you return.