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Tells me wrong e-mail..wrong password

Lau2
Great Neighbour / Super Voisin

Tells me to use community 1.

I am using that 2

3 REPLIES 3

Looking back at your posts, was either @softech @LitlLdy  or yours truly.

 

 Glad we collectively could assist!

 

 

Lau2
Great Neighbour / Super Voisin

Just to say thank you to the person that helped me...you seem to be Way. Way more experienced than what they ate hiring to click a button.

  Hope you get apreciated.

softech
Oracle
Oracle

@Lau2    Unable to login My Account?

 

First try to use the Reset Password link there on the login page (or direct link: https://myaccount.publicmobile.ca/en/forgot-password) enter any possible email addresses you could have used and see if it works

 

if not, PM support will be your friend then, please open ticket with them

 

1.  Open ticket with Chatbot for faster response (2-48 hours), using direct link: https://publicmobile.ca/chatbot.

Start by typing "Forgot Login Information", then click "Contact Us",, then click "Click here to submit a ticket ↗" 

2. if you have problem with Chatbot: Private message CS Agent at:    

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there

Need Help? Let's chat.