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Switching phones

Jennben
Great Neighbour / Super Voisin

Hi I already have a phone with public mobile but I am getting a new phone how do I go about switch/activating the account to the new phone

5 REPLIES 5

Jennben
Great Neighbour / Super Voisin

Perfect! Thank you!

Anonymous
Not applicable

 @Jennben : Good to go.

Jennben
Great Neighbour / Super Voisin

The old one is a samsung note 5 and the replacement will be an Iphone 7

dabr
Mayor / Maire

@Jennben wrote:

Hi I already have a phone with public mobile but I am getting a new phone how do I go about switch/activating the account to the new phone


@Jennben    You just need to remove the SIM from your current phone and insert into the new phone and reboot. 

Anonymous
Not applicable

 @Jennben : Pull the SIM out of the old phone and insert it into the new one. There may be a size difference though. What exact phone is the old one and what exact one is the new one?

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