10-24-2025 04:09 PM
10-24-2025 04:13 PM
You need to send a message to agents to assist.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
10-24-2025 04:12 PM
hi @Poojudy
buy the PM sim card from Telus or Koodo or Mobile Klink or Amazon
then ask PM support agent to help to update the sim card number for you
you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage