Yes but they used to accept. Vanilla visa. Wonder why it didnt accept it this time. I dunno. Human error i suppose
That's an interesting experience. I've registered those Vanilla prepaid gift cards here. I didn't bother to register with Vanilla. I used my profile address and it worked fine. I suspect you could use any address. But it still needs to accommodate the quirks of this place as mentioned...no unit # field and either no space in postal code or no last #. Just type the unit # in the street address line like 123 - 45678 Some St. But for these Vanilla cards it probably doesn't matter.
I last did a transaction with one here in early May. I'll be doing one again here in a week or so.
It might also be worth checking to see if it's an issue with your browser's autofill. It might be worth avoiding using it and trying to enter information manually if you've been relying on it previously since it can contain outdated or incorrect information and it sometimes messes with registration processes.
I cant register my vanilla visa debit/credit. Even though it s hooked to my address. Then i couldnt use my bank of mo treal credit card mastercard debit.
@Auntyaubray When entering the postal code do not enter any spaces. Also do not use the unit number field even if you live in an apartment or condo and use a desktop browser if you can.
If you still can't add it then you need to contact Public Mobile for help. To contact Public Mobile click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.
Moderator Hours: Monday-Friday 8 am(Eastern) to 12 am (Eastern) and Saturday, and Sunday from 8 am(Eastern) to 10 pm (Eastern).
In the meantime you might want to use a voucher either from recharge.com or from one of the following locations:
Hope this helps!