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Suggestion: total duration displayed

kenadian
Good Citizen / Bon Citoyen

Hello,
Suggestion:
It would be of much help for the user to have in
View Usage History pageTotal.usage.png
the total duration displayed, thanks

8 REPLIES 8

kenadian
Good Citizen / Bon Citoyen

Thanks for the tip, it works on my phone but only in theory. Mine shows time&data usage since I set my account, over 100 hours...
Although I am allowed to reset the usage, I would need to do that everytime my plan goes out of money, which cannot be known exactly when this happens, as I have auto top-up ...

kenadian
Good Citizen / Bon Citoyen

True, but adding by hand instead ....

kenadian
Good Citizen / Bon Citoyen

Thank you for the tip 🙂

 

It doesn't show for me though ...Overview.png

On Android, Check your call history.

MacMe
Deputy Mayor / Adjoint au Maire

If you are on the $10 plan and want to see how many minutes you have left, just log into self serve and look at the Overview page.  It will show you how many minutes you've used.

will13am
Oracle
Oracle

I suspect that the usage log was constructed with unlimited plans in mind.  Totals don't mean much in this case.  

kav2001c
Mayor / Maire

@kenadiansounds good in theory but have you seen the poor implementation over on Koodo?

 

You literally have to load/scroll every page to get the actual total duration

 

Annoying

 

Luddite
Oracle
Oracle

Agreed. In the meantime you might be able to garner useful stats from your phone. See if it shows cellular usage somewhere. For iPhones it's under Settings >> Cellular: CELLULAR DATA and further down CALL TIME.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
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