41m ago
I purchased the $50 plan and activated the SIM card and when I go to make ph calls is says I have no minutes but it’s unlimited talk and txt in the $50 plan so what’s up?
Solved! Go to Solution.
37m ago
hi @DSM_81 Reboot it once more time
if same, then submit a ticket with CS Agent using Chatbot here: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Ticket", Then click the following in order: "Account Management" , "Log In". (If unable to receive 2FA SMS, click "Didn't Receive Code" or "Resend Code" and Select "Send Email") If any issue with ticket submission, you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
38m ago
I have turned off my phone and still have the same issue
39m ago
hi @DSM_81
it was just a system glitch. Reboot your phone and it will be good
