11-28-2024 11:28 PM
I already paid the subscription fees but my subscription still not activated what should I do
11-28-2024 11:33 PM
HI @Fateh2012
existing subscribers or new activation? esim or physical sim?
try to reboot the phone. Try your sim card on another phone (if physical sim)
if same, ask support for help.
you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage