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Subscription

Char1617
Great Neighbour / Super Voisin
  • I paid for a subscription last month but haven’t used it because I didn’t have a SIM card I got one now and don’t want to double pay for a subscription but use the money I paid for for one from last month how do I do that?
3 REPLIES 3

@Char1617  You should have to pay again , you already paid  just activate the sim card , but if the app is treating you like you didn’t pay yet get support to help 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Char1617
Great Neighbour / Super Voisin

I did all that. I’m asking how do I use my subscription that I haven’t used from last month now? like I already paid for it and don’t want to double pay how can I used my pay from before? now 

Handy1
Mayor / Maire

@Char1617  Just download the PM phone app on your phone and activate the SIM card you have with the email you providing when you first signed up . That’s it follow the prompts easy peasy , if you run into any issues come back here and we can further advise 

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