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Subscription expiration

Connie2025
Great Neighbour / Super Voisin

I had a message that my services are on hold due to my subscription expiring. My phone does not work and it says that my next payment is due Feb 

please help 

2 REPLIES 2

hairbag1
Mayor / Maire

@Connie2025 

you can try dialing 611 to hear current plan status. You can also pay for renewal using your on-file payment card...you will need to know your Public Mobile pin. 

added...BTW; sounds like you may have an old 90 day plan ? If so, log in to your account and have a peek at some of the newer plans available...you might be able to $ave some ca$h and have better features...ie; more data.

slusagm
Mayor / Maire

Do you see button Pay and Resume Services Now? Click and pay

If you don't see it, use this link and manual load enough money to resume 

https://myaccount.publicmobile.ca/en/account/payment/funds/card

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