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04-04-2020 01:25 AM - edited 01-05-2022 10:14 AM
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04-04-2020 01:48 AM - edited 04-04-2020 02:20 AM
@Teaganrosexx Make sure that the SIM card hasn't previously been activated before. You must also use an email that hasn't been used with Public Mobile before.
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04-04-2020 01:39 AM - edited 04-04-2020 01:45 AM
@Teaganrosexx wrote:It won’t let me get past the activation page I’ve spent hours ! So frustrated
a * comes up by my sim # and name and everything !!!
Could you try some of the suggestions posted in the comments above to see if it helps.
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04-04-2020 01:37 AM
It won’t let me get past the activation page I’ve spent hours ! So frustrated
a * comes up by my sim # and name and everything !!!
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04-04-2020 01:34 AM
@Teaganrosexx wrote:Im having a crazy difficult time activating my sim
PM activation site does not handle the session state very well if you go back a page.
Always close the browser and restart your browser yo try again.
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04-04-2020 01:31 AM
What exact issues are you having with activation?
The website can be finicky. You can try a different web browser, clearing cache or incognito mode. Chrome incognito works well.
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04-04-2020 01:30 AM - edited 04-04-2020 01:31 AM
@Teaganrosexx wrote:Im having a crazy difficult time activating my sim
Could you please give us a bit more information on what the problem is with the sim activation?
Have you tried clearing your browser cache/history and opening a new browser in incognito/private mode.
