@hairbag1 wrote:
when you activated your new Public Mobile account, you had to provide a 4 digit pin number that would be assigned to your sim for security. Using the app, log in to your PM account > find the Account tab and click it > Reset PIN Number to assign a new secret pin number.
The above isn't correct. Public Mobile no longer gets new customers to choose an account PIN, but even for those who have chosen an account PIN, the account PIN does not get assigned to the SIM card. Public Mobile has no way of changing the PIN number for a SIM card. The account SIM card and account SIM card aren't related to each other in any way. Unless the customer (or somebody else) has manually changed the SIM card's PIN, that PIN is always 1234 for all Public Mobile SIM cards. Updating the account PIN won't change the SIM card PIN.
