Sim card

[Denisesheaves]

Trying to register new Sim card keeps saying invalid no.

[gblackma]

@Denisesheaves Check your credit card to see if it was charged if it wasn't wait 50 minutes from last attempt, clear your browser history,  go to private/ incognito mode and try again to activate your SIM card.

Here's 3 articles on activation and porting and the Refer a friend reward  if you need them:

1.How to activate https://www.publicmobile.ca/en/bc/get-help/articles/activation-account-set-up
2.How to port https://www.publicmobile.ca/en/bc/get-help/articles/choose-your-phone-number
3. Refer a friend https://www.publicmobile.ca/en/on/get-help/articles/the-refer-a-friend-reward

If it was insert the sim into the phone and if it works try to log into your self service account. Welcome to PM. Stay safe.

[computergeek541]

Did you get to the payment step. If you did, check if the service is working.

Otherwise, please wait 50 minutes before trying again.