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Sim card not delivered

Angie2789
Great Neighbour / Super Voisin

It says the SIM cards could take up to 3 weeks to arrive, but is now going onto the fifth week. I'm now moving out of the current address, I wrote for delivery address because I thought it would come in time. Any advice? Thanks.

2 REPLIES 2

BKNS27
Mayor / Maire

@Angie2789 

Here is the direct link to setup a ticket to a CS_Agent if you didn’t know.

https://urlshortner.tiia.ai/xYpc_I 

Yummy
Mayor / Maire

If you did not get SIM in a 5 weeks, send direct message to CS_ Agent and ask for replacement.
Provide different address if needed

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