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Bruce8
Good Citizen / Bon Citoyen

I am unable to sign in or to change my password.  Help svp.

8 REPLIES 8

@Bruce8 

What browser are you using?

@Luddite 

 

gotta admit – I never knew this reply from OP may be a correct use of your username.

 

🤣🤣🤣

 

EDIT:  low and behold, it is proper use of the word — who knew!!!  Thanks @Bruce8 

 

Spuggetabouti1
Good Citizen / Bon Citoyen

@Bruce8 

If clearing your cache and going incognito as others have mentioned below does not work you can try using a different browser entirely

@Bruce8 

Click on the three little dots in the upper right corner and then choose a incognito or private mode.

Then try to login again.

Hollister
Deputy Mayor / Adjoint au Maire

@Bruce8 

 

Google how to clear your browser cache and open a new browser window in incognito or private mode for self service.

walker1
Mayor / Maire

@Bruce8 

Try logging into your account using a browser in incognito mode and then do a refresh.

Bruce8
Good Citizen / Bon Citoyen

sorry I am a total ludite and not sure how to do either

Hollister
Deputy Mayor / Adjoint au Maire

@Bruce8 

 

Tr clearing your browser cache and using incognito.

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