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Service

BlakeKirby
Great Neighbour / Super Voisin

My service was suspended I bought a $25 voucher and it says I have $25.50 in my account but phone doesn't work says my service will expire on April 22 2026 and that's when my next payment is due. Any help ?

 

2 REPLIES 2

hairbag1
Mayor / Maire

@BlakeKirby wrote:

My service was suspended I bought a $25 voucher and it says I have $25.50 in my account but phone doesn't work says my service will expire on April 22 2026 and that's when my next payment is due. Any help ?

 


when you look in your acct and see the $$ in Available Funds...do you also see a Resume service tab ....if so, click it.

Sansan
Mayor / Maire

So the $25.50 covers the plan plus any 911 services? If not, then you need to buy additional voucher. 

Reboot your phone and test again.

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