5 hours ago
Just switched to public mobile from virgin. I cannot send or recieve text messages. I can receive calls
2 hours ago
try reset all networks
and if Android, clear cache or clear data of the messaging app
3 hours ago
hi @Jeff43 this step could take long. Patience is the key
🙂
Text received and yes sent days ago. Since then texts don’t send or receive
Trying to verify phone number.
4 hours ago - last edited 4 hours ago
@Jeff43
Did you reply to the text with YES from Virgin confirming you are porting over to PM?
If you missed this step, you need to contact a CS_Agent to contact Virgin to resend you the text.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
hi @Jeff43
iPhone? Remove the phone number from iMessage sertings , and reboot
When phone is back, go back and enter the phone number to re-register
