Service renw

[Dm85]

Hi, This morning, the phone bill amount was charged to the Visa card, but the service was not renewed.

Thanks 

[BKNS27]

@Dm85 

Try resetting the Network settings on your phone and reboot it.

[CharlieWhisky]

Hi, if the service was not renewed you can check your account to confirm that it is active.

You can also send a private message with this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_agent will reply to your Community inbox within 2 to 4 hours.

You can check your inbox here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage