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Service not activated

Appy01
Great Neighbour / Super Voisin

Hi, I ported my number to Public. The eSIM is installed but when I try to make a call the error I get is “7B1 service is not activated. Please help. 

2 REPLIES 2

Appy01
Great Neighbour / Super Voisin

Yes. Previous service is inactive. PM eSIM has network but does not work

Sansan
Mayor / Maire

Did you remove your previous SIM or disable? Check that PM is primary and restart phone.

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