04-01-2025 09:15 PM
Anyone experienced service interruptions? Every single time I make or receive a call I hear this high pitched tone and the person on the other end can't hear me. It will continue to cut in and out the rest of the call. My data has also been intermittent, but Im more concerned about the calls. I have restarted my phone, I've toggled everything, Ive updated software.
04-01-2025 09:24 PM
What type of phone do you have? It could be related to the new 3G changes that's been made.
04-01-2025 09:21 PM - edited 04-01-2025 09:22 PM
@SamC93 wrote:Anyone experienced service interruptions? Every single time I make or receive a call I hear this high pitched tone and the person on the other end can't hear me. It will continue to cut in and out the rest of the call. My data has also been intermittent, but Im more concerned about the calls. I have restarted my phone, I've toggled everything, Ive updated software.
Best advice I can give is to reach out to a CS Agent and get them to reset your network on their side. You can also try to reset your network settings on your phone as well.
Send a private message to a CS_Agent:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 .
A Customer Service Agent will reply to your community inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
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