Send email still nothing

[Gashi317]

I cant make calls or text i just swich plan to unlimited call and text province wide.i just keep saying long distance 

[srlawren]

@Gashi317 when you say "send email" do you literally mean you sent an email for support?  If that's the case, please note that there is no support via e-mail any longer and any messages sent to the old queue are no longer monitored.  If this is the case, please see this article for info on how to contact the moderator team via community private message:  https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/How-to-Get-Help/ta-p/251745

[mimmo]

Try enabling lost stolen mode for 5 mind the clicking found phone .This seems to reset the system.

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