Self serve errors

[canucks4life]

Seems to be quite temperamental at the moment...anyone else?

[SD08]

Excellent.  Thanks for the update @Jeremy_M.  

I just tried it and it seems to be working normally now.  

[Jeremy_M]

Hey folks,

We were experiencing some technical issues earlier this afternoon with Self Serve. The issue was causing latency/lag when a customer was trying to login or use the functionality within their Self Serve account.

Our teams were able to resolve the issue around 6 pm Est, and everything should be back to normal.

Please advise me if you're still experiencing issues with Self Serve, including latency.

Thanks,

Jeremy

[NDesai]

Self-serve is a bit slow right now but everythign is loading without any error.

[canucks4life]

*611 is probably easier.

[Samianauman]

Check my earlier reply I also add a link how to connect with mod Dept

[TechFreakDad]

How do I know who a mod is?

[Samianauman]

If you need a data and you can't login then Send a msg to mod they will look after you but before sending a msg try different browser and also try forgot password option if that doesn't help then send a msg to mod

Send any one of them a private message by  clicking on the link( http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera... ) 
with your phone number  username and an explanation. Coverage is currently: Mon-Thursday 9am(EST) to 9pm(EST) and Friday, Saturday, and Sunday from 9am(EST) to 5:30pm(EST

[TechFreakDad]

me no able log in at all. me need data add-on urgently

[will13am]

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@SD08 wrote:

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@will13am wrote:

Come on folks, lets not overstress what is held together with spit, glue and chewing gum. 

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@will13am

Don't forget duct tape.  That fixes everything.  

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@SD08, I thought about include duct tape as well.  But then things would not be so fragile. 

[SD08]

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@will13am wrote:

Come on folks, lets not overstress what is held together with spit, glue and chewing gum. 

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@will13am

Don't forget duct tape.  That fixes everything.  

[will13am]

Come on folks, lets not overstress what is held together with spit, glue and chewing gum. 

[xCameron94x]

it takes a while for me to log in, but everything works fine

[SD08]

I should add that the Plans and Add-ons page was the one page that returned an error when loading.

[Canuck]

Plan change page is errored for me,just when I needed it too. @MarieHelene_L @Shazia_K 

[SD08]

@canucks4life

It just took me about a half minute to log in.  After I got in, some pages worked fine, but others were laggy.  Using Firefox on WIN7.

[Samianauman]

Mines was kinda legging few days ago but seems pretty normal now