Self Service Down?

[goatowlpig]

Been trying to access self service all day and am just getting a white page, have tried multiple different browsers as well as different devices. Is anyone else getting this same issue?

Link I'm using

https://selfserve.publicmobile.ca/

[junjunc]

Not having any issues for me. I'm from BC Canada. Everything is working when I log in with Chrome. Have you tried to delete the cookies and caches before another try? 

[kb_mv]

@goatowlpig Mine works fine without clearing cache or using incognito window.

[macsal]

@goatowlpig alright, so i am also getting the WHITE ONLY screen.

But I cleared my browser and using incognito tab, and it worked again for me.

Keep trying, maybe they are working on something.

[macsal]

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@goatowlpig wrote:

@macsal Incognito doesn't seem to work for me for some reason.

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Try clearing your browser's cache then try the incognito mode tab.

[goatowlpig]

@macsal Incognito doesn't seem to work for me for some reason. It has to be something on their end if I'm not the only one with the issue.

[macsal]

Hi there,

Yes @goatowlpig , i had the same issue. But then i opened a tab in incognito mode and it worked! Try that.

🙂

ADDING info:

You can also use a keyboard shortcut to open an Incognito window:

Windows, Linux, or Chrome OS: Press Ctrl + Shift + n.

Mac: Press ⌘ + Shift + n.