Self Serve Login - already PMed

[salieri]

Good afternoon!

I am currently locked out (self serve disabled) of my self serve and am currently in a work situation where I will need access as soon as I can.

I have already PMed the mods each but was wondering if anything else can be done or if there is a better option to ensure I'm communicating correctly?

Let me know or feel free to PM me!

Thanks,
Salieri

[Mary_M]

Good morning @salieri,

thank you for reaching out to us !

I want to confirm that we have received your private message and will get back to you shortly - all inquiries are dealt with in the order they were received. At this time, there is a slight delay but I assure you that we will look into it.

Respectfully,

Mary

[MoreYummy]

The wait time is long while you are dealing with issues for the new promotions. 

If reset function wont work, then waiting for them is only way unfortunately.

[Samianauman]

Since you already send a msg to mod they will look after you soon hopefully its taking time because there a huge backlog on mod shoulders but they will get back to you soon.

Also if you already send msg then you don't have to send more messages because more messenger you send more inquires get build up. Which will make the process more slower. 🙂