cancel
Showing results for 
Search instead for 
Did you mean: 

Self Serve Down

joesugarman27
Good Citizen / Bon Citoyen

Is the self-serve website down??????? When is it going to be up again 

7 REPLIES 7


@LEGO wrote:

I opted out from just saying “Yes, it is down”.

Good for you, @computergeek541!!!


If I were to take a guess, I would assume that the OP just wanted to make sure that it wasn't down just for him/her.  But I suppose if it was an internet connection/internet routing issue unique to one customer, there wouldn't have been a Public Mobile maintenance message posted.  The site would have been likely not even have been reachable.

travisjdm
Good Citizen / Bon Citoyen

Can confirm. Had issues this morning. Seems to have come back up around 12:00 EST or a bit before then. Working fine now 🙂

MoreYummy
Mayor / Maire

its up now Smiley LOL

mattdxb
Great Citizen / Super Citoyen
Oops. I was in the middle of signing up a plan for a sibling too. Oh well. It'll have to wait.

NDesai
Oracle
Oracle

It was never down for more than a day, so expect to be up in the morning if not tonight. 

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

LEGO
Deputy Mayor / Adjoint au Maire

I opted out from just saying “Yes, it is down”.

Good for you, @computergeek541!!!


@joesugarman27 wrote:

Is the self-serve website down??????? When is it going to be up again 


Unfortunately, yes it is down.  No one here knows when it will be up and running again.  The Public Mobile employees are also gone for the day. I'm sure it'll be back up again soon.

 

Sometimes, when it is a planned maintenance period, an annoucement is made ahead of time, but I haven't seen any annoucement about today's downtime.

Need Help? Let's chat.