04-21-2021 01:09 PM - edited 01-04-2022 05:14 AM
I bought my sim card from retailer which is quite easy for me instead online order coz it takes almost week to get it. I paid only for sim card plus tax and I asked for activation as well. Retailer activated my sim without any extra charge which find me satisfied.
04-24-2021 12:28 PM - edited 04-24-2021 10:09 PM
@Camera4617 wrote:
@Doll1990 wrote:I bought my sim card from retailer which is quite easy for me instead online order coz it takes almost week to get it. I paid only for sim card plus tax and I asked for activation as well. Retailer activated my sim without any extra charge which find me satisfied.
That's great. I activate my online so I'm not sure how that differs from activation in a store. Just make sure you have info needed to manage your account online.
- Username
- Password
- PIN
For in-store activatiion, the account PiN is randomly assigned and is sent by text message to the customer. At this point, there isn't yet a self serve account password. The new customer needs to create a self serve account and verification that the person owns the Public Mobile account is done with a a text message being sent to the customer with a security code.
04-24-2021 10:33 AM
@Doll1990 wrote:I bought my sim card from retailer which is quite easy for me instead online order coz it takes almost week to get it. I paid only for sim card plus tax and I asked for activation as well. Retailer activated my sim without any extra charge which find me satisfied.
That's great. I activate my online so I'm not sure how that differs from activation in a store. Just make sure you have info needed to manage your account online.
- Username
- Password
- PIN
Welcome to PM.
04-24-2021 10:18 AM
Welcome to the community @Doll1990!!! 🙂
I'm happy to hear everything worked out for you... usually we hear bad news, but glad your experience was a good one!
04-24-2021 03:31 AM
@carlaspapa wrote:I activated at London Drugs they did a great job I even got a free SIM card. Welcome to public mobile I think you'll enjoy the savings!
Free sim cards with activation are common. London drugs even advertises in the flyer occassionally.
04-24-2021 03:01 AM
I activated at London Drugs they did a great job I even got a free SIM card. Welcome to public mobile I think you'll enjoy the savings!
04-21-2021 08:28 PM
@Doll1990 wrote:I bought my sim card from retailer which is quite easy for me instead online order coz it takes almost week to get it. I paid only for sim card plus tax and I asked for activation as well. Retailer activated my sim without any extra charge which find me satisfied.
@Doll1990 nice to hear of the good/positive experience you had.
Retailers can be hit or miss, it seems. So glad you got a hit!
Maybe share your feedback and "Pay it Foward"
https://www.publicmobile.ca/en/bc/get-help/articles/providing-feedback-on-stores
Welcome to Public Mobile!
04-21-2021 03:06 PM
Yes, I am old fashioned, I rather go to a kiosk and have them helped out.
Also, the last thing you want is to order SIM from PM, no tracking and can take as many as 3 weeks 😰
04-21-2021 02:47 PM - edited 04-21-2021 02:48 PM
@Doll1990 wrote:I bought my sim card from retailer which is quite easy for me instead online order coz it takes almost week to get it. I paid only for sim card plus tax and I asked for activation as well. Retailer activated my sim without any extra charge which find me satisfied.
Hi @Doll1990 thanks for sharing your satisfactory experience with a retailer. Welcome to Public Mobile.
Have a wonderful day
RosieR
04-21-2021 02:32 PM
@Doll1990 Hope you will enjoy the service and rewards we have here😊