cancel
Showing results for 
Search instead for 
Did you mean: 

SMS Message from Public Mobile

AshburyProp
Great Neighbour / Super Voisin

Received message from PM regarding inactive account or payment?  I don't know why I received this (I believe it may have been expired CC), but I since changed it to another CC which I know is not expired, made payment on stub amount outstanding and set it as the new CC on file.  I continue to receive the same message however.  The account is active per account page.  I'm confused.

3 REPLIES 3

AshburyProp
Great Neighbour / Super Voisin

Are you referring to refresh/private mode on desktop or mobile?  

Meow
Mayor / Maire

Everybody receives SMS from PM few days before renewal date. You cannot stop that easily.

If you know your account is in good standing ignore it.

To be 100% sure, log in to your account and confirm status.

dust2dust
Mayor / Maire

Make sure to refresh the data by using the little refresh icons lower down or use private mode. If all is correct then you can ignore the messages.