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SIM not delivered. Switch to eSIM?

DBP
Great Neighbour / Super Voisin

Been since Black Friday trying to get the SIM to activate service. Still not here and nobody knows where it is. 

Why can't i just switch to an eSIM? Finally getting a live person on the chat and they tell me they can't do it?

2 REPLIES 2

DBP
Great Neighbour / Super Voisin

Thanks. Just messaged that agent. See what happens.

slusagm
Mayor / Maire

to switch to esim or to ask for sim status, you still need to ask PM.  So, message them and ask , they might be able to let you pick up another sim card locally.  Just message here

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

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