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05-17-2020 10:19 AM - edited 01-05-2022 10:49 AM
What is the SIM network unlock PIN? I tried 1234 and it did not work.
Solved! Go to Solution.
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05-17-2020 01:05 PM
@pepin00987 Glad to hear that community helped you. Enjoy the service and savings. Welcome to PM family😉
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05-17-2020 11:25 AM
All posts served to help me resolve the issue. Thank you very much.
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05-17-2020 11:24 AM
Working now. Thank you for your help.
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05-17-2020 11:24 AM
Resolved. Thank you very much for your help.
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05-17-2020 11:22 AM
Very helpful! Thank you!
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05-17-2020 10:24 AM
Here is a detailed explanation by one of the Oracle's Luddite. "SIM network PIN blocked. Enter SIM network PUK." is asking for the phone’s (often Samsung) “master code" after entering the wrong code too many times. Samsung and/or your previous carrier can give you this. "SIM network unlock PIN" is asking for your previous carrier's unlock code - just contact them with your IMEI and they'll give it to you. If you enter this incorrectly too many times, you'll get the error message above. “PIN unlock key (PUK)” is a SIM-specific code used to prevent unauthorised use of a SIM card. The PIN (Personal Identification Number) enables secure access to the SIM card and network. It is provided with your SIM card. If the PIN code is entered incorrectly 3 times, the phone is locked (except for emergency calls) and requires a PUK (Personal Unlock Key) to reactivate it. Once the PUK is recovered and validated, you will be asked to choose a new PIN. Only Public Mobile's moderators can give you this type of code, which the device manufacturer cannot. Public Mobile's moderators can be contacted at the following address: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 Caution! If the PUK is entered incorrectly ten times in a row, the SIM card becomes unusable.
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05-17-2020 10:23 AM
@pepin00987 contact your prevous provider and ask them for it. Or you can contact Samsung online if its a Samsung phone. You will be asked for the imei, it can be found by dialing *#06# on your phone. Stay safe.
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05-17-2020 10:23 AM - edited 05-17-2020 10:24 AM
This means your phone is still locked. You need to contact your previous provider and get the unlock pin from them. If its a samsung phone you can contact samsung canada to get this pin. Once you have the pin you can use a different carriers network.
Unlocking your phone is free, you will likely need your IME# to get this dial #*06# from your phone keypad and it will give you a 15 digit number.
Ask your previous provider to unlock your phone.
what device do you have?
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05-17-2020 10:21 AM
@pepin00987 wrote:What is the SIM network unlock PIN? I tried 1234 and it did not work.
It means your phone is locked to a previous provider. If the phone is from a Canadian provider then they will provide it for free. If not then you'll need to pay for one of the many services available.
If it's a Samsung then they can provide it to you.