03-14-2021 05:22 PM - edited 01-06-2022 02:18 AM
03-14-2021 06:44 PM - edited 03-14-2021 06:45 PM
03-14-2021 05:31 PM - edited 03-14-2021 06:47 PM
Hi @Mahad
You can get a new SIM card at many mobile merchants, such as Walmart, London Drugs, through canadiancellsupplies.com, or right here at Public Mobile under the SHOP tab above.
Also under that SHOP tab, there is a Find a Store locator , see here , you can use to better identify locations near you which may carry Public Mobile SIM cards.
Once you have one in hand, you will need Moderator assistance to transfer your account to that new SIM.
Good luck!
03-14-2021 05:27 PM - edited 03-14-2021 05:28 PM
@Mahad ,
Moderators need to do that for you.
To contact the Public Mobile Moderator_Team, there are two ways to reach them:
1 - Faster Method - Click the bubble comment circle on the bottom right hand side of your screen, or use this link to: Get Help With SIMon the Public Mobile chatbot
Type "SIM swap"
OR
2 – Slower Method - Use this link to:
Private Message to Public Mobile Moderators (PM Customer Service Representatives)