SIM Card not working

[Kmuck27]

I bought 4 SIM cards. One of them does not work. It was tried in all of our unlocked iPhones. I  messaged a moderator last night and I have had no response. Has anyone experienced this? If so what was the conclusion? Losing patience.

[Kmuck27]

PM ended up refunding the $$ for the faulty SIM card. The newer SIM card worked and we are up and running. Thanks

[computergeek541 · Accepted solution]

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@Kmuck27 wrote:

The phone reads "NO SIM"

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Since the 3 other sim cards work in this same phone device, I am leaning towards a defective sim card.

[Triguy]

Try swapping the sim in one of your other phones to see if it works.

[Kmuck27]

The phone reads "NO SIM"

[Kmuck27]

Crossing my fingers! Thank you for your help!

[computergeek541]

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@Kmuck27 wrote:

I bought 4 SIM cards. One of them does not work. It was tried in all of our unlocked iPhones. I  messaged a moderator last night and I have had no response. Has anyone experienced this? If so what was the conclusion? Losing patience.

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It might not be the sim card itself, but instead, an issue with that one account.  Is the sim card detected by the device (but just doeen't have service)?

[geopublic]

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@Kmuck27 wrote:

I bought 4 SIM cards. One of them does not work. It was tried in all of our unlocked iPhones. I  messaged a moderator last night and I have had no response. Has anyone experienced this? If so what was the conclusion? Losing patience.

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@Kmuck27  Most of the time it's not the sim but there is a problem with the account not being provisioned properly during activation. The moderator should be able to troubleshoot and fix it for you. Just keep checking the envelope (top right of screen) for a response from the moderator. Patience is a must if you are going to be a long term customer.