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SIM CARD

papaya
Great Neighbour / Super Voisin

I Lost my public mobile SIM card,how can I get a new one and without changing my original cell phone number?thanks

6 REPLIES 6

CS_Agent
Customer Support Agent

@geopublic , @88cranston , @GinYVR , @cellphoneuser1 , excellent advises, we thank you so much for your contribution to our growth 🙂

Kim1971kim
Great Citizen / Super Citoyen

I would contact public mobile about it maybe they can transfer it over

geopublic
Mayor / Maire

@papaya  As others have mentioned purchase a new PM sim card then access your selfserve account and choose the change sim card option. Enter the new sim card number and you are good to go. Your PM phone number does not get affected and remains the same.

88cranston
Model Citizen / Citoyen Modèle

@papaya wrote:

I Lost my public mobile SIM card,how can I get a new one and without changing my original cell phone number?thanks


Buy new SIM, set it up on PM account, your number stays the same. 

GinYVR
Mayor / Maire

@papayaYou will need your online login, purchase a new SIM card and change you SIM card # via the place below.

 

 

HOW TO CHANGE YOUR SIM CARD #HOW TO CHANGE YOUR SIM CARD #

 

cellphoneuser1
Mayor / Maire

@papaya wrote:

I Lost my public mobile SIM card,how can I get a new one and without changing my original cell phone number?thanks


You can buy one from authorized Public Mobile retailer or from Public Mobile site for $10. Some sellers on Amazon also sell.

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