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Rewards not applied. Like other users

96hawada
Great Neighbour / Super Voisin

I seem to have been overcharged and got a text message from public mobile confirming it. Please contact me on next steps.

Thanks.

2 REPLIES 2

LovesToPM
Mayor / Maire

Here's the update: new issue affecting renewals on October 23 and 24 2019.

https://productioncommunity.publicmobile.ca/t5/Announcements/Fix-in-Progress-Select-customers-missin...

 

There is no need to contact Public Mobile.

PM is already aware. Your reward is coming.

dabr
Mayor / Maire

@96hawada wrote:

I seem to have been overcharged and got a text message from public mobile confirming it. Please contact me on next steps.

Thanks.


Several people are posting about this issue and PM has made an announcement to that effect and is in the process of fixing this problem.

 

You can read about it here: https://productioncommunity.publicmobile.ca/t5/Announcements/Fix-in-Progress-Select-customers-missin...

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