05-09-2018 09:11 PM - edited 01-05-2022 04:45 AM
Hello
Can anybody help me retrieve my call log from my August 2017 period? I am looking for a specific number that I called. Any help would be greatly appreciated
Thanks
05-09-2018 09:38 PM - edited 05-09-2018 09:43 PM
@mibs000 wrote:Hello
I tried, but the furthest I can go was February 2018.
Thanks
That is correct. Sadly, you cannot get the history of more than 3 months.
______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.
05-09-2018 09:18 PM
Hello
Sent a private message! Thanks you all for the advice
Thanks
05-09-2018 09:15 PM
@mibs000 wrote:Hello
Can anybody help me retrieve my call log from my August 2017 period? I am looking for a specific number that I called. Any help would be greatly appreciated
Thanks
If it's not in Self-Serve you can try asking the mods - send them a private message by clicking here and providing your email address, phone number and your request. 🙂
05-09-2018 09:15 PM
Hello
I tried, but the furthest I can go was February 2018.
Thanks
05-09-2018 09:13 PM - edited 05-09-2018 09:15 PM
@mibs000 You can log in to your account self-serve and then go to View Usage and then choose the date. Moreover, for that long time
I recommend you send a private message to the moderator team and ask them to investigate. include your account# or phone#, as well as your account PIN (if know) to help speed up the identification process.
Click here to send the moderator team a private message.
You can find information regarding the moderator team by following this link.
How long until a moderator replies?:
How can I view my private messages between myself and a Community Moderator?