Request refund

[BS4]

Hello, i've ordered a sim card plan by mistake, SIM not yet received. I'm willing to cancel and refund my order\plan\subscription, thank you  

[hTideGnow]

HI @BS4 

since you didn't receive the sim card and account not fully activated yet, you have a chance for the refund, 

please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437                     

[Joaq]

If Sim already being shipped your very unlikely will get a refund. But contact cs_agent

[hairbag1]

@BS4 

use this link to message Customer Support to request refund...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Usually don't do refunds though.