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Renewed plan

Goforblake
Great Neighbour / Super Voisin

Hi gang, renewed my monthly plan today but data did not reset 

3 REPLIES 3

cavemantoronto
Mayor / Maire

@Goforblake wrote:

Hi gang, renewed my monthly plan today but data did not reset 


Anorher customer complained too about data counter not reset.  It might be another bug 

Alex888
Mayor / Maire
@Goforblake Do you mean that you added funds to your account or that today was your renewal date? Adding funds to your account won't start a new month. Did you run out of data?

geopublic
Mayor / Maire

@Goforblake wrote:

Hi gang, renewed my monthly plan today but data did not reset 


@Goforblake  To contact Public Mobile click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.

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