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Registration problem

Kash1111
Great Neighbour / Super Voisin

I have ordered sim card with new registration but I did not received it yet and decided to use my esim now for activation .but when i log in to the app and select continiue activation it just give me the option foe entering sim card number and not esim .how can i change that to esim and continiue activation

 

3 REPLIES 3

Kash1111
Great Neighbour / Super Voisin

I sent you would you please fix it faster

CSA_PM
Customer Support Agent

Hello @ Kash1111,

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 


@Kash1111 wrote:

I have ordered sim card with new registration but I did not received it yet and decided to use my esim now for activation .but when i log in to the app and select continiue activation it just give me the option foe entering sim card number and not esim .how can i change that to esim and continiue activation


This isn't a change that you can make yourself.  I've asked a customer support agent to contact you.

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