Register eSIM

[KaoSKoRY]

I purchased a plan, and trying to register the eSIM but the QR code that was sent doesn't work. It's asking to send a verification code to the new number but I can't receive it without setting up this eSIM. What can I do?

[BKNS27]

@KaoSKoRY 

You will need the assistance of a CS_Agent. Click on the Chat icon and type in Submit a Ticket then Contact for an agent to help you.

If you are still having issues then dm a CS_Agent.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437