07-12-2019 08:22 AM - edited 01-05-2022 05:50 AM
I have completed the registration form and now I cannot sign in. When I try reset password it says my email is not valid. Anyone know how to fix this?
Solved! Go to Solution.
07-13-2019 12:25 AM - edited 07-13-2019 12:28 AM
@Jackhyf63 wrote:@Mik382 You will need to send a message to the Moderators with your account details (name, email, phone number, pin) and they will be able to help you reset your password.Expect 1-2 days response time though.
This information was provided to Mik382 6.5 hours before you reply. Please read through the threads in furture before replying as to avoid repetition.
07-12-2019 03:01 PM
@Mik382 You will need to send a message to the Moderators with your account details (name, email, phone number, pin) and they will be able to help you reset your password.Expect 1-2 days response time though.
07-12-2019 08:32 AM
@Mik382 wrote:I have completed the registration form and now I cannot sign in. When I try reset password it says my email is not valid. Anyone know how to fix this?
As a long shot you can try another browser, or incognito mode in Chrome...
You will probably need to contact a moderator to get access to your account, you can send them a private message here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
07-12-2019 08:31 AM
Try using a different browser and incognito mode. Also trying clearing your cache.