Refund

[Maninderjit]

I got public mobile for 5 days and paid for the whole month $28 with taxes. while i was with public mobile i did not register for self serve option. Now i am trying to submit ticket to get my refund back but for that i need my phone number to be with public mobile. Is there any other way that i can get my refund back?

[Joelkim]

It happened to me when I closed lucky account. I called at the customer service but i can't get the refund of $5 😞 

[XionBunny]

it's pretty standard that any prepaid service doesn't offer refunds on service.

[Lar]

@Maninderjit   Chances are slim to get a refund but no harm trying.  Good luck

[Staliger]

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@Maninderjit wrote:

I got public mobile for 5 days and paid for the whole month $28 with taxes. while i was with public mobile i did not register for self serve option. Now i am trying to submit ticket to get my refund back but for that i need my phone number to be with public mobile. Is there any other way that i can get my refund back?

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@Maninderjit You can try to refund it through moderator's help. Click the "?" in lower right side of the page, type "contact moderator", and follow directions. Alternatively, send a message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[darlicious]

@Maninderjit  Its too bad you didnt come to the community before you ported out. As stated it is unlikely you will get a refund so its probably not worth the trouble but you can contact the moderators  by clicking on the (?)at the bottom right of your screen and submit a ticket via Simon explaining your issue to the moderators. Type in human or rep and choose the options to describe your issue til you can submit your ticket.

[geopublic · Accepted solution]

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@Maninderjit wrote:

I got public mobile for 5 days and paid for the whole month $28 with taxes. while i was with public mobile i did not register for self serve option. Now i am trying to submit ticket to get my refund back but for that i need my phone number to be with public mobile. Is there any other way that i can get my refund back?

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@Maninderjit  Public Mobile is a strictly prepaid service and does not issue refunds. Did you port out your number from Public to another provider? If yes, your PM account has been closed.

[LovesToPM]

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@Maninderjit wrote:

I got public mobile for 5 days and paid for the whole month $28 with taxes. while i was with public mobile i did not register for self serve option. Now i am trying to submit ticket to get my refund back but for that i need my phone number to be with public mobile. Is there any other way that i can get my refund back?

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Sorry to hear you did not enjoy Public Mobile. PM is prepaid, plans are not prorated. So generally there are no refunds.