Refund

[Emilybremner77]

I subscribed to a new plan thinking it would go onto the account I have now however it did not so I had to purchase another subscription. Could I receive a refund for the 1st plan 

[Anerkons]

I believe you must have --as you say changed plans on the same account - so if you you did this mid term of the existing account you will not get a refund on the remaining term.

[Handy1]

@Emilybremner77  You need to have separate email for each account you can’t have two phone numbers on one account . You wil have to ask support to help you fix 

Public mobile prefers

you  use the orange chat bubble bottom right of screen . If that dosent work you can instead send  a  private message   To CS_Agent

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