06-27-2024 01:00 AM - last edited on 06-27-2024 04:14 PM by computergeek541
Can I get a refund? Coz i got double charged within 1 day
06-27-2024 07:30 AM
@mikhail_jerome , check the payment history in your online account. Do you actually see two payments on the same day? If so did you do a plan change? Immediate plan changes can result in multiple payments.
06-27-2024 03:39 AM
@mikhail_jerome
You can ask for a credit if you were double charged or a refund but it will take about 30 days to process
Just type in Submit a Ticket on the Chat bubble and an agent will look into it for you.
