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Refund request

Ginny123
Great Neighbour / Super Voisin

Can anyone help, I'm certain I unsubscribed 2 months ago in the app. But I just noticed I was charged for the last 2 months, and again yesterday. Today I unsubscribed but was charge yesterday for another month. I'd like to be reimbursed as I did not have the sim card in my phone for the last 2 months. I don't have the sim anymore and don't want to continue the public mobile services. I can't find how to delete the account and number.Please help to get me refunded for the 3 payments I was charged . Again, the sim was not I my phone at all so completely unused.

Thanks

 

1 REPLY 1

softech
Oracle
Oracle

@Ginny123 for this, you will have to discuss with PM support. Please message them by direct message

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

 

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