I bought a US data package of 1GB by mistake (I just desired one extra GB to use in Canada). I never used the US package. Can it be canceled and I refunded?
Only way to potentially get the charge reversed is to contact customer service and explain the situation to the agent. Since it hasn’t been used it will likely be no issue but it is up to their discretion if they give you a refund but generally they are pretty understanding so it’s worth a shot!
Please click this link below to message customer service:
Keep an eye on your mailbox here as that is where your reply will come in (envelope icon on desktop, click your avatar icon in the corner and then click messages if on mobile).
