Referral

[rai131]

Hello,

I refer friends but did not get rewards. How can I get this?

Thanks

[computergeek541]

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@rai131 wrote:

Thanks for quick response. 

my friends got $10 but I did not. do I not get in first month?

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As the pre-existing customer, you aren't supposed to get any one-time credit. Only the new customer gets that $10 credit. The exception to this rule occurs when Public Mobile has a promotion for referrals combined with online activations, a promotion in which grants both the new and old customer a one-time credit. Sorry, but you're not going to get the same credit that your friends did.

[ShawnC13]

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@rai131 wrote:

It was and I been told that I will get rewards.

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You are only eligible to receive the $1 per 30 days.  If you were told otherwise by someone at a retail location they gave you bad information.

[Jadebug]

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@rai131 wrote:

It was and I been told that I will get rewards.

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You will get the reward, but it will be applied to your next billing cycle. 

[rai131]

It was and I been told that I will get rewards.

[RobertQc]

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@rai131 wrote:

Thanks for quick response. 

my friends got $10 but I did not. do I not get in first month?

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@rai131  You get $1 right away ready for your next renewal. Post a screen shot so we can see it should show $1 (not in available funds) but in your rewards section

[Lieux]

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@rai131 wrote:

Thanks for quick response. 

my friends got $10 but I did not. do I not get in first month?

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No sorry ..not the first month or the next...

[rai131]

Thanks for quick response. 

my friends got $10 but I did not. do I not get in first month?

[RobertQc]

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@rai131 wrote:

Hello,

I refer friends but did not get rewards. How can I get this?

Thanks

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@rai131  Are you sure they signed up AND used your phone number during the sign up? Check your self serve you should see a $1 for each person you referred. Can you post a screen shot of your self serve (minus personal details) ?

[Lieux]

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@rai131 wrote:

Hello,

I refer friends but did not get rewards. How can I get this?

Thanks

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When did you refer your friend? Was it during a promotion? If not the person you referred received a 10$ and you receive each month a 1$ credit in your account.