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Referral

hockeysense
Great Neighbour / Super Voisin

I set up my wives PM and I used myself as the referal yet it still shows that i have no friend referals?

 

Anyone know how to rectify this?

6 REPLIES 6

pakmode
Deputy Mayor / Adjoint au Maire

This was helpful. Had the same problem but the screenshot helped. 

SD08
Retired Oracle / Oracle Retraité

@Clee88 wrote:

@SD08

Thanks for creating the screenshot


@Clee88

No problem at all.  Smiley Happy

The good thing about screenshots is, once I create and upload them, I can refer back to them repeatedly, since they stay in my portfolio of photos.  I've linked to that same pic a few times already, as this is a frequent question from customers.

 

Clee88
Good Citizen / Bon Citoyen

@SD08

Thanks for creating the screenshot

SD08
Retired Oracle / Oracle Retraité

As suggested, wait a bit. Referrals sometimes take a couple of days to appear.

Just to be sure you are checking in the right place for your referral's phone number, in your self-serve account, you would go to Plan and Add-ons tab, then the Rewards subtab, and then click on the arrow next to "Total Rewards earned" to expand the details.PublicMobile_SelfServe_ReferralRewards.jpgIf it doesn't show up after a few days, then send a private message to a moderator with your account phone number and your wife's phone number.  How to contact mods:

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Contacting-our-Community-Moderators/ta-...

Vickel
Model Citizen / Citoyen Modèle
Give it a couple days.
They have been doing maintainence recently.
If you haven't received one by Friday next week send a message to a mod

eazybelle
Great Citizen / Super Citoyen

I would message the mods. Have you done that? 

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