02-09-2017 11:48 PM - edited 01-05-2022 01:43 AM
I set up my wives PM and I used myself as the referal yet it still shows that i have no friend referals?
Anyone know how to rectify this?
02-15-2017 01:03 PM
This was helpful. Had the same problem but the screenshot helped.
02-10-2017 11:01 AM - edited 02-10-2017 11:02 AM
@Clee88 wrote:Thanks for creating the screenshot
No problem at all.
The good thing about screenshots is, once I create and upload them, I can refer back to them repeatedly, since they stay in my portfolio of photos. I've linked to that same pic a few times already, as this is a frequent question from customers.
02-10-2017 10:53 AM
Thanks for creating the screenshot
02-10-2017 02:02 AM
As suggested, wait a bit. Referrals sometimes take a couple of days to appear.
Just to be sure you are checking in the right place for your referral's phone number, in your self-serve account, you would go to Plan and Add-ons tab, then the Rewards subtab, and then click on the arrow next to "Total Rewards earned" to expand the details.If it doesn't show up after a few days, then send a private message to a moderator with your account phone number and your wife's phone number. How to contact mods:
02-10-2017 12:00 AM
02-09-2017 11:59 PM
I would message the mods. Have you done that?