07-04-2022 09:02 AM
I have a referral code from a member and would like to add it to my account. I joined before getting the code - so not sure how to proceed.
07-04-2022 04:49 PM
This happens a lot, if you have a valid one with an active account the CSA should be able to manually add it for you.
07-04-2022 09:06 AM - edited 07-04-2022 09:07 AM
you cancontact a customer service agent to open a ticket, to speak to a customer service agent Click here or if you are having issues with Simon you can send private message to a CS Agent here: https://bit.ly/2GGCJzH
07-04-2022 09:04 AM
@hannamjw2 hi you can ask a cs agent to add it
to contact a cs agent
1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.
type request email and new password
2. alternatively you can private message them here
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
check your community envelope for a reply
