Referral Credit

[ranmercer2]

Dear Mods,

I used a referral code when I switched to public mobile. I am supposed to have a $10 1 time credit for using the referral. It does not show as a credit. How do I get this credit?  It has been way longer than 72hours since I signed up.  I signed up a few weeks ago.

Please post the credit to my account ASAP.

[SgdFranklin]

I noticed my credit after about a week (hadn't checked for a few days)  The $10 appeared in the "Available funds" section of my Account Overview page.

[Anonymous]

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@ShawnC13 wrote:

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@ranmercer2 wrote:

Dear Mods,

I used a referral code when I switched to public mobile. I am supposed to have a $10 1 time credit for using the referral. It does not show as a credit. How do I get this credit?  It has been way longer than 72hours since I signed up.  I signed up a few weeks ago.

Please post the credit to my account ASAP.

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When you log into the self-serve you do not see $10 in your Available Funds Account?

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Or if you dial 611 what does it say as your balance?

[ShawnC13]

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@ranmercer2 wrote:

Dear Mods,

I used a referral code when I switched to public mobile. I am supposed to have a $10 1 time credit for using the referral. It does not show as a credit. How do I get this credit?  It has been way longer than 72hours since I signed up.  I signed up a few weeks ago.

Please post the credit to my account ASAP.

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When you log into the self-serve you do not see $10 in your Available Funds Account?

[gpixel]

@ranmercer2 

click on the question mark chat bubble to the bottom right of your screen
type "missing credit"
(use the chat bubble options, then click "submit a ticket, click me" option)

make sure to check your inbox(top right corner envelope icon) periodically, for a response